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AccrueNest

E-signed letters and proposals for your firm

Letters signed
before the work starts
Signed before the work starts

AccrueNest is engagement letter software for accountants at US firms of 1 to 10 people. The proposal shows your packages and fees, the letter fills in from it, and the client signs on a phone, then settles the deposit one screen later.

  • Unsigned letters followed up by text and email
  • Next year's letter, scheduled
Margery Massengill's engagement letter for her return with planning, signed by her and Meredith Tilghman, with the $600 deposit paid at signing and quarterly autopay set.

Live in 14 daysMonth to month, no setup fee

  • Sent by text or email
  • Letters renewed each year
  • Signed on any phone
  • Reminders until it's signed
  • Organizer sent once they sign
  • Deposit due at signing

Proposal, letter, deposit

Signature first, the return comes after

Request a demo

We build one proposal for each service you sell, such as an individual return, monthly bookkeeping or advisory, with your packages and fees. Your engagement letter takes the client's name, services and fee from their card, and the deposit invoice opens once they sign.

Started on a handshake

An emailed engagement letter for Margery Massengill with her signature line still blank after four emails, while her return is nearly done with no deposit paid.

Inside AccrueNest

Set up once, ready every tax season

We build the proposals and load your letters at setup.

A proposal for Ursula Penny with three packages side by side, Essentials, Plus and Planning, each with its fee and what it includes, ready to send by text and email.

Each proposal lays out up to three packages side by side, listing the services in each and the fee. The client gets it by text or email, sent under your firm's name; their card on the board moves to Proposal sent.

Around the letter

Before and after the client signs

  • On your website

    Your packages on your own site

    Our team writes your firm's website, and each service page says what your packages cover and, if you publish fees, where they start. A visitor books an intro call from that page; after the meeting, the matching proposal is sent from their card with the same packages.

    • Published fees match proposals so nobody is surprised by the number on the letter.
    • Intro calls book from the page for that exact service type.
    AccrueNest Tax & Accounting's packages page for business owners, with four packages and the fee each starts at.
  • Records

    Signed copies on every record

    Each signed letter is kept as a PDF with the client's other records and in their portal, so nobody digs through email for a signature. What clients upload or tell your firm is encrypted, used only to serve your firm and not sold to anyone. A signed copy is one tap away when a client disputes the fee.

    • Card details go through the payment page, never a form.
    • Staff sign in with two steps, and user roles limit who opens records.
    Zeke Honeycutt's record in AccrueNest with every signed engagement letter and consent kept as a PDF by date, and a note that the signed letter settled a question about the fee.
  • Unsigned letters

    Reminders until the signature lands

    A letter left unsigned for two days brings a text, then an email, then another text, spaced the way your firm wants. The office keeps no list of who still owes a signature, and the series ends when the client signs or replies that they are not interested.

    • A signature ends every reminder still queued
    • When a client writes back, it shows up with the front desk to answer.
    Reminders for an unsigned engagement letter in AccrueNest: a text on day 2, the letter again by email on day 4 and a last text on day 7, ending when the client signs.
  • Office view

    Who has signed, who hasn't

    Every new client sits on the pipeline board by stage. In seconds, the office manager knows who has a proposal out and who has signed, and reports add it up for the owner: proposals sent, proposals signed and the fees they hold.

    • Every card carries its stage and what the proposal is worth.
    • Signed proposals are totaled by month and season too.
    The AccrueNest board on Proposal sent and Engaged, showing at a glance who has a proposal out, opened or not, and who has signed.

Also included

  • Packages laid out side by side
  • Your own wording
  • Phone e-signatures
  • Deposit invoice at signing
  • Split payment schedules
  • Next year's letter on schedule

Bring us last year's letter

In the demo we rebuild it as a proposal with your packages and fees, then show the letter a client signs from a phone and the deposit screen that comes next, each under your firm's name.

Pen in hand, a CPA reads through her old agency's monthly numbers before putting them next to ours.
An AccrueNest notice showing last year's engagement letter rebuilt as a proposal with three packages.

Signed before we started

  • Cornelius B., owner of a CPA firm in Columbus.
    Cornelius B.Owner of a CPA firm, Columbus
    By Januarysigned and paid

    Business clients used to sign in March, after the work had started. This January the letters went out by text and the deposits came with them.

  • Ezequiel M., an enrolled agent who runs a tax office in San Antonio.
    Ezequiel M.Enrolled agent, San Antonio
    Same dayletters signed back

    Paper letters at the counter came back maybe half the time. Now they sign from the parking lot before driving off.

  • Annika L., owner of a bookkeeping firm in Minneapolis.
    Annika L.Owner, bookkeeping firm, Minneapolis
    Autopayset at signing

    Every monthly client now signs a letter with their fee in it, and their card goes on autopay at signing.

  • Marguerite D., office manager at a CPA firm in New Orleans.
    Marguerite D.Office manager, New Orleans
    Zeroreminders by hand

    I stopped keeping a sticky note of who still owed us a signed letter.

  • Prakash S., a tax preparer at a tax and accounting office in Edison.
    Prakash S.Tax preparer, tax office, Edison
    Deposit firstbefore any return opens

    I don't open a return until the letter is signed and the deposit shows up. Now that happens before I sit down.

  • Thuy N., client services lead at a tax practice in Houston.
    Thuy N.Client services lead, Houston tax office
    Fewer callsabout the fee

    Everyone wants to know what the fee includes. The proposal spells it out, so my calls got shorter.

Common questions

Letters, signatures and deposits

Search for deposit, renewal or 8879 to narrow the list down.

6 questions

Can clients sign engagement letters on a phone?

Yes. A text or email carries the letter, already filled in from the proposal, and the client signs on any phone with no app or printer.

Is e-signing included, or do we buy another tool?

Included. Every plan has e-signing, and each signed PDF is stored with that client's file and in their portal right away.

Can we use our own letter wording?

Yes. At setup we load the letters you send today, and nothing goes out until you've approved it. The terms stay yours: we never write professional or legal language, and when a letter changes, you send the new version and we replace the old one.

Can I take a deposit or set up autopay at signing?

Yes. Signing opens the deposit invoice. Monthly clients can be set on autopay with a saved card, and any single invoice can be paid straight from a bank account.

Does next year's engagement letter go out automatically?

Yes. On the date you pick, each engaged client gets next year's letter at the fee you set, and reminders follow until it's signed.

Does AccrueNest handle Form 8879 signing for our tax returns?

No. Form 8879 is signed in your tax software, as it is today. AccrueNest handles the engagement letter.

Popular searches

Ask about your letters

Email Imogen at sales@accruenest.com and attach last year's engagement letter; you'll see how it looks on a client's phone.

Imogen PritchardAccount manager

Request a demo

Answer every call this season. Chase fewer documents.

Request a demo